Bank statement. Credit card statement. IBAN letter. Utility bills such as landline/internet bills, or electricity and water bills. Lease agreement or tenancy contract (for example, EJARI). Title deed. When submitting your Proof of Address (POA), please ensure the following: The document must contain your residential address. Bank statements, credit card statements, IBAN letters and utility bills must be issued within the past 3 months.

What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.

Triangulation fraud involves a buyer sending payment from a card that's under another person's name. The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen. In this case, we won't be able to get involved in this transaction as the payment is made outside our platform.

Important Notice: Due to a platform system upgrade, some deposit addresses were updated on March 27, 2025. Before transferring any assets, please check the latest deposit address and supported network on the OKX deposit page. If you've used an OKX deposit address before, don't worry. Previously used deposit addresses will remain valid for a short period of time, and deposits sent to old addresses during this period will not be lost.

Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?

They then distribute this counterfeit URL to the mass audience via SMS, email, and various social media platforms with the intention of luring users into clicking on the link, through which the attackers defraud users of their bank account information, credit card details, passwords, and other personal data, ultimately gaining unauthorized access to users' assets. Phishing attacks can sometimes be very difficult to distinguish.

We don’t credit commissions for: Zero-fee trades Trades with rebate cards (commissions will be credited in the form of rebate cards) Trades with special fee rates You may not be able to earn commissions from users located in Prohibited Jurisdictions, as further defined below.Where can I view commission metrics? You can view invitees’ deposited amount, fees, and commissions on the Invitees page.

It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.

Your first rebate card will be credited to your OKX account within 20 minutes after you have successfully enrolled into this event. You will receive an email and app notification with the information regarding the rebate card value and expiry date once the card has been credited. Subsequent rebate cards will be sent within 20 minutes after you have used up the allocated 100 USDT from the rebate cards. The eligible fee rebate will be credited back to your funding account the next day.

You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?

You can complete an AUD withdrawal to your bank account from your OKX account. AUD local bank transfers are currently only offered to our Australian customers.How do I make an AUD withdrawal?On the web Log in to your account at okx.com.

Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amount in the past 3 months Bank Statement Shows deposited benefits Issued within the last 3 months Loan or credit Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History

National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

The wallet address is akin to a bank card number, which can be made public without much risk as long as the password remains hidden. The private key acts as an authentication for the wallet address, similar to a bank card number and its associated password. Thus, it's essential to maintain the secrecy of the private key in order to maintain control over the funds in your wallet. Through the private key, it can deduce the wallet address.