KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.

Thank you for your continued support and we assure you of our best services at all times. OKX April 4, 2023 (UTC)

Thank you for your continued support and we assure you of our best services at all times. OKX May 20, 2022 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>

As advised by the MANTRA team in the following X post, OKX will revise the OM ERC20 to MANTRA chain migration schedule. OM transfers, deposits and withdrawals will be suspended at 08:00 UTC on Jan 3, 2026. The migration will take place between 08:00 UTC on Jan 3, 2026, and 22:00 UTC on Jan 5, 2026. Please note that OKX will strive to complete the token migration within the specified time frame....

If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.

KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.

At the same time, OKX will continue to further the field of blockchain application development, increase investments in technology and products, and contribute to the healthy and sustainable development of the industry. Finally, thank you to all our users and our community for their support and trust in the platform. OKX promises to continue building more high-quality products and a better user experience.

Thank you for your continued support. Regards, OKX Feb. 8, 2021

Thank you for your continued support. We appreciate your trust in us and assure you of our best services at all times. OKX team July 13, 2023

Thank you for your continued support. We'll be launching more On-chain Earn products in the coming weeks. Stay tuned for more information. OKX team 8 November, 2024

Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>

Dear OKX users, Due to business adjustments, OKX will discontinue Mining Pool and related services shortly. We apologize for any inconvenience that may cause you. The specific schedule is as follows: On January 26, 2024, we will discontinue the new-user registration feature of Mining Pool. Existing users are allowed to continue using the service until February 25, 2024. On February 26, 2024, we will discontinue all mining pool-related services.

A: Currently, only API brokers are currently supported placing multiple strategy orders, including: TP / SL order under one-way mode, TP / SL order under hedge mode, plan order, iceberg order, TWAP order, etc.

Deleting managed trading sub-accounts After unbinding, we encourage you to delete the Managed Trading Sub-Account if you are not planning to use it. The main purpose to make it easier for you to keep track of your sub-accounts. Go to [Actions] - [Delete sub-account] - [Continue] - [Enter the authentication code] Enable withdrawal and deposits for trading teams Under special circumstances, you may want to allow the trading team to withdraw and deposits funds into the managed trading sub-account.

Dear Valued Customers, In response to the feedback and suggestions from our users and some teams may still insist on implementing the Segwit2X’s Hard Fork, we have decided to suspend the activation of the contingency plan for Segwit2X’s Hard Fork in order to protect the interests of all users. The plan will depend on the subsequent development of Segwit2X. We will make a future announcement if there is any further update.