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Why is my deposit not credited even when all information is correct?
You can refer to the deposit page for the estimated recovery time and check back later.Published on 17 Oct 2024Updated on 12 Feb 20261,809Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Published on 23 May 2025Updated on 12 Feb 202628How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
All rights reserved.Published on 19 July 2024Updated on 9 Feb 20261McLaren Race Rewind Singapore Winners
Winner Selection: All customers that participate are entered into a random selection generator.Published on 18 Sept 2024Updated on 8 Sept 202513What are Source of Funds (SoF) and Source of Wealth (SoW)?
Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on 24 Dec 2024Updated on 27 Mar 2026735Why do I have to trade on OKX Liquid Marketplace?
Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage. It also supports various strategies including funding rate farming, spot futures carry trade, and calendar rolls. For more details, visit here.Published on 13 Mar 2024Updated on 30 Oct 202516OKX Learn to Earn: BTC halving 2024 event rules
Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward, are the sole responsibility of the individual reward recipient. Please note that the value of the prize may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.Published on 26 Mar 2024Updated on 28 Aug 20256,675OKX Learn to Earn with OKX and NOT event rules
OKX users who have not done verification on OKX platform can take part in the promo During the Campaign Period and win between 0.1 and 0.5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on 14 May 2024Updated on 28 Aug 20251,787What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,827How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on 10 Jan 2025Updated on 12 Feb 202617,772How do I trade perpetual futures on OKX?
You can also select MKT Close All to exit an entire position at the current market price. This latter option should be reserved for times when you need to exit a position immediately — for example, during extreme price movements — since you'll be paying the higher Taker fee. Using limit orders to close a perpetual futures position is cheaper in fees. You can learn more about our fees here.Where can I view the perpetual futures trading data and guides?Published on 25 Mar 2024Updated on 1 Apr 2026129What documents are accepted as proof of sources of funds from decentralized finance?
Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months. Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games.Published on 12 Nov 2024Updated on 9 Feb 202652How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on 22 Aug 2023Updated on 29 Mar 202668,154