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How do I use Trading bonus?
If we see any suspicious behavior, or the malicious use or abuse of Trading bonus, OKX reserves the right to take appropriate actions against the involved accounts. OKX retains the ultimate interpretation right of the terms and conditions for the use of trading bonus.Published on 8 Mar 2024Updated on 19 Mar 20261,134How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 24 Mar 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20255How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20254OKX Australia: what can I use in Australia?
How am I serviced as an Australian customer? If you're an Australian resident, you were previously provided services by Aux Cayes FinTech Co. Ltd. (a Seychelles registered company) (Aux Cayes) prior to 20 March 2024. As part of our global commitment to compliance with local regulatory standards and to providing local currency support, your OKX experience is now provided by entities registered...Published on 21 Feb 2024Updated on 17 Nov 202553What are the advantages of using cross margin and isolated margin?
For example, if you have 10 BTC and several other cryptos in your account, and you use the cross margin mode to open a BTC crypto-margined future, all 10 BTC will be used as margin. If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization.Published on 20 Mar 2023Updated on 3 Feb 202641Why can’t I see or use my crypto balance?
Sometimes, you may notice that your deposited or traded crypto isn’t available for use right away. This can feel frustrating, especially if you’re trying to make a trade quickly or need access to your funds urgently. But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed.Published on 14 Oct 2025Updated on 15 Jan 20264What's the Spot Grid bot and how do I use it?
Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency. Other optional parameters: Trailing up/down: this option allows the bot to automatically adjust the grid as the price moves, improving flexibility and maximizing capital utilization by adapting to market fluctuations.Published on 12 Feb 2025Updated on 17 Nov 202511What's the Spot DCA (Martingale) bot and how do I use it?
Safety order amount: the amount used for each safety order within a cycle. These incremental orders are placed at your configured price steps to lower the average entry price. Max safety orders: determine the maximum number of safety orders the bot can place per cycle. The actual number depends on available funds. Other optional parameters: Amount multiplier: set a multiplier to increase the size of each subsequent safety order as the price moves against the initial order.Published on 12 Feb 2025Updated on 17 Nov 20252Address type upgrade FAQ
What changes are being made to existing saved addresses after the address type upgrade? Withdrawal addresses have been simplified for easier use—there’s no longer a distinction between EVM and Universal addresses. Instead, each address now works for all cryptos within the compatible network, so you don’t need to manage multiple formats.Published on 26 Aug 2025Updated on 30 Dec 2025858How do I use a physical security key to protect my account?
or third-party account breaches You may need time to understand how to use the hardware Operates offline, eliminating risks from cloud synchronization or third-party account breaches The device must be carried for use Cost-effective compared to setting up a dedicated device for authenticator apps Loss of the device or PIN could still pose challengesHow do I use the hardware security key?Published on 10 Jan 2025Updated on 12 Feb 202617,771How do I stay safe from phishing SMS using the name OKX?
Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.Published on 9 May 2025Updated on 4 Mar 2026321Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on 21 Oct 2024Updated on 11 Feb 202691How do I add my emergency contact?
Key in all the requested details of your emergency contact Toggle on the Let OKX notify this contact option if you want us to send notification to the contact person regarding they have been added as your emergency contact. Switch on the notification feature Select when to notify contact, as we'll contact you after your inactivity period, and if there's no reply within Your response time, we’ll contact them. Set your inactivity period and response time Save and Confirm the contact information.Published on 24 July 2025Updated on 12 Feb 2026256How do I set up indicators on the chart?
Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on 30 Nov 2024Updated on 10 Sept 202514