All
FAQ
Announcements
Product documents
YOUChain(YOU) Now Available
YOU withdrawal - 18:00 May 16, 2018 (Hong Kong Time, UTC +8) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX May 14, 2018Published on 14 May 2018Updated on 17 Nov 2025AnnouncementsOKX lists REVV Token (REVV) and gives away OKX exclusive racing car NFTs
You should ensure that you fully understand the risks involved and take into consideration your level of experience, investment objectives, and seek independent financial advice if necessary. For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. OKX, August 25, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 25 Aug 2021Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 8:00 Jan 27, 2021 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 27, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 27 Jan 2021Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of YOUChain (YOU), the depositing and withdrawal services of YOU will be suspended from 10:00 Jan 25, 2021 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 25, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 25 Jan 2021Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 11:30 Sep 15, 2020 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 15, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 15 Sept 2020Updated on 17 Nov 2025AnnouncementsYOUChian (YOU) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of YOUChain (YOU), the depositing and withdrawal services of YOU have been suspended from 6:30 Sep 9, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 9, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 9 Sept 2020Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Swap: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet swap of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 11:00 June 30, 2020 (UTC). Please do not deposit any ERC-20 YOU token into the YOUChain (YOU) mainnet address or you may risk losing your funds. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times.Published on 30 June 2020Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Swap: Depositing and Withdrawal Suspension
Thank you for your continued support and we assure you of our best services at all times. Regards, OKX June 15, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 15 June 2020Updated on 17 Nov 2025AnnouncementsHow can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,688Why is my deposit not credited even when all information is correct?
You can refer to the deposit page for the estimated recovery time and check back later.Published on 17 Oct 2024Updated on 12 Feb 2026FAQ1,809Resumption of Ethereum (ETH) and all ERC-20 tokens Depositing and Withdrawal
Dear valued customers, As the Ethereum (ETH) Istanbul Upgrade is complete, the depositing and withdrawal of ETH and all ERC-20 tokens resumed at 11:00 Dec 8, 2019 (UTC). We apologize for any inconvenience this may cause. Thank you very much for your continued support and we assure you of our best service at all times. Regards, OKX Dec 9, 2019 (UTC)Published on 9 Dec 2019Updated on 17 Nov 2025AnnouncementsHow do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 2025FAQ12OKX to delist YOU, TOPC, BHP, ORS, PLG, CELT, TRADE, MON, HYC and ANW spot trading pairs
You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. OKX Mar. 30, 2023 (UTC)Published on 30 Mar 2023Updated on 17 Nov 2025AnnouncementsGetting to know your activity and portfolio pages
Here you'll find a detailed dashboard where you can: Review your entire order history with prices for each completed trade. Check your current balances under assets. Track all activity of your trading bots under ongoing bots and bot history. The Activity Page gives you a unified view of your trading activity, so you always know where you stand.Portfolio Page The Portfolio page provides a clear breakdown of your assets and makes managing them fast and simple.Published on 5 Nov 2025Updated on 9 Dec 2025FAQ1A New Domain for Decentralized Services on Web
Via this new domain, you will continue to have access to the world's most secure self-custodial and Web3 technology, giving you the confidence to explore anything onchain. The previous domain is no longer accessible via the main OKX website. We recommend Web users bookmark web3.okx.com for convenient access to all OKX Web3 services. No action is required; existing functionality and settings* remain unchanged. If you have any questions, please don't hesitate to contact OKX Support.Published on 19 Mar 2025Updated on 12 Sept 2025Announcements