All
FAQ
Announcements
Product documents
OKX will list POR, ARG, MENGO for spot trading
Flamengo, a Brazilian sports club based in Rio de Janeiro, established themselves as one of Brazil's most successful sports clubs in the 20th century during the era of state leagues in Brazil. Flamengo is the most popular club in Brazil, with over 40.2 million supporters as of 2020. It is also Brazil's richest and most valuable football club.Published on Sep 23, 2022Updated on Nov 17, 2025AnnouncementsHow do I start onboarding as an institutional user?
You can trade, deposit and make withdrawals after you've completed your identity verification.Getting started Log in to your account and head over to the verification page. Find out how you can register an account here Proceed to hover on the profile menu and select Verification Once you're on the page, find Institutional verification and select the Verify institution option Note: the Institutional verification process is only available on the Web platform.Published on Oct 10, 2024Updated on Feb 2, 2026FAQ52How do I connect my Keystone Hardware Wallet to OKX Wallet?
Select Connect wallet to start.On Keystone hardware wallet Go to your Keystone hardware wallet and select OKX Wallet QR code will appear, ready for scanning with OKX WalletOn the app Go to the OKX App > Wallet, and select I already have one Select Hardware wallet and opt for Keystone Select Scan to connect and scan the QR code displayed on your Keystone wallet. Then, follow the provided instructions carefully Select an account to connect with.Published on Nov 8, 2023Updated on Mar 2, 2026FAQ12,682Updates on the P2P Marketplace: instant crypto release
If you're placing an order via the web browser, ensure you select the QR code at the payment-pending page The QR code will appear and you'll need to scan it via your StarPay app or any app that supports QRPh If you're placing an order via the OKX app, tap Scan to pay at the payment page The QR code will appear and you'll need to scan it via your StarPay app or any app that supports QRPhPublished on May 4, 2023Updated on Nov 17, 2025AnnouncementsWhat's Strategy protection and hidden personal trades features?
On the App: Head over to the Marketplace page and select the Profile icon Select three dots > Settings Select Trade performance > Private to start hiding your personal trades from others On the Web: Head over to the Marketplace page and select the Profile Select Settings > Personal trades Select Hidden to start hiding your personal trades from othersPublished on Jul 14, 2024Updated on Apr 4, 2026FAQ624 Steps to Keep Accounts Safe
Step 3 Open Google Authenticator App, and select “Account Setting”- “Scan barcode”. Your phone will appear 6-digital code after scanning QR code. Step 4 Complete setup by entering the 6-digital code. Google Authenticator will now be linked to your OKX account. Other Safety Tips 1. Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 2.Published on Oct 3, 2017Updated on Nov 17, 2025AnnouncementsWhy did my identity verification fail?
Notes: An invalid selfie refers to a selfie with poor image quality that prevents the system from scanning your face. Please avoid taking selfies in dark environments or while shaking the camera. Follow the face recognition instructions carefully: align your face with the camera, then slowly move your head around the circle displayed on the screen.Published on Sep 5, 2023Updated on Apr 4, 2026FAQ11,524Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on Mar 19, 2025Updated on Mar 4, 2026FAQ117How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 2026FAQ8The Recommendations to Improve OKX Account Safety
Open Google Authenticator, select "+" to scan your QR code. After scanning, it will show 6-digital verification number on your phone. Fill in the verification code at OKX website to complete the linking. 2. Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 3.Published on Sep 30, 2017Updated on Nov 17, 2025AnnouncementsHow do I manage my assets in my OKX wallet? (app)
Deposit into your OKX walletMethod 1: Copy the wallet address Open your OKX app, select Wallet Select Copy address and the wallet address of the network you want to receive the crypto Select Wallet and Copy address to view the wallet address according to the networkMethod 2: Scan the QR code Open your OKX app, select Wallet Select Receive, and select the Crypto and Network that you want Scan the QR code to transfer crypto Scan the QR code to receive your fundsMethod 3: With Exchange account You canPublished on Sep 25, 2023Updated on Mar 12, 2026FAQ17,586How do I manage my assets in my OKX wallet? (web)
Open your OKX wallet web extension, select Copy address and the wallet address of the network you want to receive the crypto Select the copy address to view the wallet address according to the networkMethod 2: Scan the QR code Open your OKX wallet web extension, select Receive, and select the Crypto and Network that you want to receive Select Receive to generate the QR code to receive your funds Scan the QR code to transfer crypto Scan the QR code to receive your fundsTransfer from your OKX WalletPublished on Aug 22, 2023Updated on Mar 3, 2026FAQ420How do I use OKX NFT?
Enter the address or scan the address QR code that you want to transfer to and select Confirm Enter the address or scan the address QR code that you want to transferHow do I view my NFT transactions? On your OKX Wallet homepage, select More > NFT > Tap the Profile icon > NFT orders.Published on Aug 22, 2023Updated on Mar 25, 2026FAQ5,152What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113How do I make a deposit? (web)
Select Copy or scan the QR code to make a deposit via the platform you're sending from Note: Due to blockchain confirmation delays, deposits may not be credited immediately. Please be patient and wait for the confirmation process to complete. Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets.Published on Aug 13, 2023Updated on Apr 4, 2026FAQ7,587