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How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 202674How do I download my BR Tax return?
A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “CópiaPublished on Nov 19, 2025Updated on Nov 21, 20254How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202652How to report BTC and cryptocurrencies on your income tax return?
Click PDF to download the report.On the app Go to the main settings menu by selecting the icon in the upper left corner. Scroll down to the More section and select Tax Center. Click the icon to download the report in PDF.Declaring Crypto Assets in the Income Tax Return If you held crypto assets on December 31, 2024, with an acquisition cost equal to or greater than R$5,000, you are required to file them in your Annual Income Tax Return.Published on Feb 28, 2025Updated on Nov 17, 202597How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on Sep 5, 2023Updated on Feb 12, 2026852How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 202611World Cup VIP Exclusive Gift Set FAQ
Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: The gift set will be distributed at the time specified above.Published on Dec 19, 2025Updated on Mar 26, 2026309New User Bonus Program - Terms and Conditions
The deadline is calculated from the date your account is created.How Tasks Are Measured Buy Task The following transaction types count toward a buy task: Trades executed via the order book (Spot, Futures, etc.) Express buy/sell with Brazilian Reais (BRL) Crypto-to-crypto conversion Deposit Task Deposit tasks are measured by Net Deposit, defined as: Net Deposit = Qualifying Deposits − Qualifying Withdrawals You must reach the required Net Deposit amount shown in your task to complete it.Published on Apr 24, 2024Updated on Mar 13, 2026405OKX Learn to Earn with OKX and NOT event rules
John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta You can learn about the Notcoin ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 14 May 2024, 00:00 UTC - 31 May 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz.Published on May 14, 2024Updated on Aug 28, 20251,787What is DEX Boost and how do I participate?
If you miss the participation or claim deadline, rewards can't be recovered Boost data is used only for eligibility calculations and isn't deducted or consumed Some activities may support only Web3 participation due to chain availability or compliance requirementsPublished on Dec 13, 2025Updated on Jan 29, 2026How do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on Aug 29, 2023Updated on Apr 1, 202616,003Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format. Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable).Published on Sep 5, 2023Updated on Mar 31, 202611,521How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on Jan 26, 2026996OKX Learn to Earn: BTC halving 2024 event rules
John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta. This activity does not constitute and shall not be considered to be investment advice or a recommendation to deal in any product or investment. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on Mar 26, 2024Updated on Aug 28, 20256,675