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How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on May 16, 2024Updated on Feb 12, 202619How do I use the Top account long/short ratio indicator?
Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions. The display of Top account long/short ratio indicatorHow do I turn on the Top account long/short ratio indicator?Published on May 16, 2024Updated on Nov 12, 202521How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026412How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase.Published on Sep 5, 2023Updated on Apr 6, 20267,025How can I send/accept payments in IM on Pay?
Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Mar 31, 202639How do I use the Top position long/short ratio indicator?
What's the Top position long/short ratio indicator? The Top position long/short ratio indicator visualises the ratio of total long position value to total short position value among the top 5% of traders with the largest open position value. When long positions exceed short ones, it indicates investor optimism and confidence in the market's growth among the top 5% of traders with the largest open position value. This suggests a bullish sentiment.Published on May 16, 2024Updated on Sep 10, 202515Pay account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.What can I do with my Pay account?Published on Apr 28, 2025Updated on Mar 30, 2026538What is AA Smart Account?
Supported import methods include: Keyless wallet recovery Cloud backup restore (iCloud, Google Drive, or Huawei Cloud) Seed phrase Private keyStep 2: How your AA Smart Account is retrievedCase 1: Keyless wallet or private key wallet If your AA Smart Account was created under a keyless wallet or a private key wallet, it will be automatically retrieved after the wallet is imported, as long as the AA Smart Account has a balance.Case 2: Seed phrase wallet If your AA Smart Account was created under aPublished on Sep 4, 2023Updated on Feb 9, 20266,099How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Nov 17, 202559Subaccounts, Account Mode, and API Connections FAQ
Transfers between the main account and subaccounts are made internally by the main account using the transfer page: Select the Crypto you want to send Under Set destination choose My global trading account Set the Withdrawal amount Select Next to proceedAccount modeWhat is account mode in the Global account? Account mode defines which products and markets you can trade, such as Spot and Futures.How do I change account mode in the Global account?Published on Mar 2, 2026Updated on Mar 30, 2026What's the El Salvador account for Brazilian users?
Our Brazilian users now have the option to open an El Salvador account, an offshore account based in El Salvador, while keeping the same OKX login (1 login – 2 accounts). This dual account setup gives users more flexibility: your regular Brazil account is still available, but the El Salvador account allows you to trade and access advanced trading products that aren’t offered in Brazil.It’s important to note that this account is optional, not mandatory.Published on Nov 25, 2025Updated on Apr 3, 202610How do I register an account on OKX?
Note: email and phone number verification helps confirm that you're creating the account using your own contact details. This ensures account ownership, improves security, and helps protect your account from unauthorized access. Insert the password you want to protect your account in the Password field. Ensure that it's complex and keep it confidential. Select Next once completed. Note: Use a combination of numbers, letters, symbols, and lower and upper case.Published on May 23, 2024Updated on Apr 9, 202627,221How do I verify an individual account?
Why do I need to verify my individual account again? We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4.Published on Sep 25, 2023Updated on Apr 6, 202631,033Why hasn't my withdrawal arrived in the account?
You may contact the corresponding platform for verification if your funds haven't arrived in your account after confirmation.The funds are not withdrawn If the status of your withdrawal appears as either "In progress" or "Pending withdrawal", it indicates that your request is still waiting to be transferred from your account, likely due to a large number of pending withdrawal requests.Published on Aug 22, 2023Updated on Apr 9, 202620,666How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on Nov 6, 2024Updated on Apr 1, 202678