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WhatsApp: fraudulent groups will contact potential victims via WhatsApp, send false information, or conduct scam activities. Note: we don't have any official WhatsApp groups. Be cautious of scams pretending to be our official channels. Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information.Published on Sep 28, 2023Updated on Feb 6, 20262,633How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on Mar 28, 2024Updated on Oct 8, 20251Trading Signal Bot FAQs
Additionally, we've established a dedicated Telegram channel for OKX Signal Bot. This channel serves as a platform where you can ask questions, share your queries, and stay updated on forthcoming features. Join us on Telegram through the following link: [Official] OKX Signal Trading. Your engagement is valued, and we're here to provide the assistance and information you need.19. I've purchased an invite-only TradingView script from a provider. How do I execute this on OKX?Published on Oct 9, 2023Updated on Mar 31, 2026136Crypto gift FAQ
Search for your recipient to ease the process You can also share the gift link with anyone Once the gift is configured, you can send it directly to your recipient by selecting the Confirm and send option. They'll receive an SMS and a system notification updating them on the gift Notify your gift recipient by sending any notification via any communications channels availableHow do I receive a crypto gift?Published on Sep 26, 2024Updated on Mar 4, 20261,096How do I identify OKX official accounts?
Telegram: if you manage to identify the fake admin according to the identifier, please Block & Report it to @notoscam. Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in.Published on Aug 11, 2023Updated on Jan 26, 20265,364Satoshi test FAQ
It involves sending a small, precise amount of cryptocurrency to a specific address provided by us. For the precise rule, you may refer to the Satoshi test guide here.2. Why do I need to perform the Satoshi test? The Satoshi test helps ensure compliance with the Travel Rule and enhances the security of transactions by verifying that you control the wallet address involved in the transaction.3. How much cryptocurrency do I need to send for the Satoshi test?Published on May 28, 2024Updated on Oct 15, 202539How do I update my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and select Menu Open Menu page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on Sep 6, 2023Updated on Oct 15, 20251What should I do if I mistakenly withdraw crypto via the wrong network?
Return to your Web3 wallet, select Send > select crypto and network 5. Paste the deposit address you copied from your exchange account 6. Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Note: When you send crypto from OKX wallet, ensure you have sufficient OKT as transaction fees.Published on Jan 21, 2025Updated on Apr 3, 2026How do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20251What's Snap mode - powered by UniswapX, and how do I use it?
The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.Published on Mar 1, 2024Updated on Oct 15, 202537How do I manually redeem my funds on the official Portal Bridge website?
Switch to manual claim option and connect your wallet to claim your funds afterwards Note: the wallet should be your ‘Send to’ wallet address.Published on Sep 11, 2024Updated on Sep 12, 202528How can I protect myself from scammers?
Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on Aug 21, 2023Updated on Mar 3, 202612,076How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on Nov 26, 2024Updated on Sep 8, 202571How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on Aug 22, 2023Updated on Apr 1, 2026385How do I select the correct network for my crypto withdrawals and deposits?
Sending crypto assets from one place to another can be confusing for first-time users. A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on.Published on Aug 22, 2023Updated on Apr 9, 202621,385