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How do I stay safe from phishing SMS using the name OKX?
As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.Published on 9 May 2025Updated on 4 Mar 2026321How do I make full use of OKX's time-saving NFT trading tools?
As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.Published on 5 Jan 2024Updated on 12 Sept 202510How do I add my emergency contact?
If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.Published on 24 Jul 2025Updated on 12 Feb 2026259What's smart sync and how do I use it?
Total stop loss for trader: this setting lets you define the maximum amount you’re willing to lose across all trades under a lead trader. If your cumulative losses reach this amount, you’ll automatically stop copying the lead trader, and any open positions will be handled according to the action you set.Published on 26 Feb 2024Updated on 12 Feb 2026432Why is my deposit/withdrawal suspended?
Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on 31 Aug 2023Updated on 26 Jan 2026989How do I start trading cryptocurrency on OKX with Smart Trading?
This approach allows you to stay actively involved in the decision-making process while benefiting from automated trade execution, saving you valuable time and effort.Are there any factors for me to consider? Customization: each Smart Trading product offers a level of customization to cater to your unique needs and risk appetite.Published on 7 Apr 2024Updated on 15 Oct 202571Trade and Earn FAQ
The platform will continue to launch more promotional events — stay tuned for future updates. Click here to learn more. Note: The Q&A in this article covers only the general rules applicable to Trade and Earn and Trading Competition campaigns. Specific rules may vary for each campaign — please refer to the rules on the respective campaign page.Published on 30 Mar 2026Updated on 4 Apr 20263How does the V3 liquidity pools work on OKX DeFi?
However, at this moment, when ETH prices increase, you'll have lesser ETH tokens and more USDC tokens. So by holding $5000 ETH, users might be better off with the increase of ETH price.What's OKX DeFi? Our DeFi lets you manage all your DeFi investments right from the OKX Wallet and serves as a powerful gateway to 22 chains and 3000 investments with 100 protocols like Aave, Curve, Compound, and Yearn, and Arbitrum.Published on 14 May 2024Updated on 12 Sept 202525How do I explore new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 17 Nov 2025How do I discover new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 10 Sept 202555What's Reward Rally?
Prices of digital assets, including stablecoins, can and do fluctuate at any moment. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. If there is any fraudulent behavior, such as fraudulent registration, buying or selling, or forging identity verification information, OKX will strictly review and control the situation, and reserves the right to cancel the participation eligibility and award rights of the related users.Published on 6 Nov 2025Updated on 4 Mar 2026212How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 12 Feb 2026385How do I navigate to and customize notification settings?
This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on 8 Oct 2025Updated on 6 Nov 202515How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 24 Mar 202619Crypto profit & loss analysis (PnL) FAQ
No, stablecoins do not support PnL sharing at the moment.5. How is cumulative PnL calculated? When the total value of crypto assets is greater than $10, the system will start calculating the cumulative PnL. If a crypto borrowing has occurred, the absolute value of the borrowed crypto is greater than $10 and that currency will also be displayed.Published on 22 Aug 2023Updated on 3 Apr 2026104