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What do I need to do when I change my country of residence?
If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on 10 Apr 2025Updated on 16 Mar 2026527How do I create NFTs?
OKX NFT market currently does not charge any service feesHow do I transfer NFTs? Once an NFT is created, it's permanently stored on the blockchain and can't be deleted.Published on 8 Jun 2023Updated on 4 Mar 20261,408What can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on 19 Jan 2023Updated on 12 Feb 2026298How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on 13 Oct 2023Updated on 12 Feb 2026136How do I generate AI artwork on OKX marketplace?
Uploading Your Art: For established artists or those who prefer to create art manually, OKX's NFT marketplace provides a straightforward process for uploading your own art. Once you've logged into your account, you can easily submit your art pieces for consideration. The platform ensures that the art you submit meets the required standards and is appropriately displayed for potential buyers. This means your creations will have a chance to shine in the vast NFT ecosystem.Published on 13 Nov 2023Updated on 12 Sept 202523How do I create passkeys? (app)
Passkeys allow you to enjoy password-free login without the need for verification codes while being the most secure option to protect your account. Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.Published on 16 Aug 2023Updated on 31 Mar 202612,884How do I create passkeys? (web)
To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyWhat should I do if I see “Unable to verify face” when setting up an passkey?Published on 16 Aug 2023Updated on 29 Jan 20264,259Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on 1 Jun 2023Updated on 16 Mar 20265,565How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on 10 Nov 2023Updated on 12 Sept 202558How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 20263,688How do I create a DEX trading wallet?
Activation complete: once the wallet is created successfully, you can start trading on supported chains.How do I manage the Passkey for my DEX trading wallet? Go to the User Center in the top Menu > Security Settings > Passkeys > DEX. Note: You can rename or delete Passkeys in this section. If only one Passkey remains, it cannot be deleted.What important item I should take note of? Your Passkey is the only credential for recovering your wallet and signing transactions.Published on 1 Oct 2025Updated on 3 Dec 202524How do I create/import an OKX wallet?
Alternatively, you can also search OKX on the App store or Google play. Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free. You can find out more on how to create or import an OKX wallet via our web or app: How do I manage my wallet on web How do I manage my wallet on app How do I restore an existing OKX wallet?Published on 24 Aug 2023Updated on 12 Feb 20263,826How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire. This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on 12 Dec 2024Updated on 15 Oct 202578Does OKX Marketplace charge fees?
It's important to note that zero fees do not equate to zero quality; our platform is equipped with the latest features and a robust security infrastructure to ensure a seamless and secure NFT trading experience.How can I take advantage of it? Taking advantage of OKX Marketplace's zero-listing fees is simple: Sign up: If you're not already a member, create an account on OKX Marketplace. Upload your NFTs: Upload your digital assets, ensuring that they meet our guidelines and standards.Published on 14 Oct 2023Updated on 12 Sept 202522How do I start onboarding as an institutional user?
Learn more on how you can check the status of your Institutional account application here.FAQBased on my company or institution type, what verification steps do I need to complete? What onboarding information is required for a privately owned financial institution? What onboarding information is required for a privately owned company? What onboarding information is required for a Publicly Traded Company? What onboarding information is required for the government-owned enterprise?Published on 10 Oct 2024Updated on 2 Feb 202652