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How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 9 Feb 202668How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 1 Apr 202674OKX x McLaren: Digital Collectibles FAQs
If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is? You can identify the rarity of your digital collectible by checking their rarity icon which will state Classic, Rare, or Ultra-Rare.Where will my digital collectible be stored and how can I access my collection? To claim a Race Rewind digital collectible you will need to create a Web3 wallet on our platform or link a compatible Web3 wallet.Published on 5 Jun 2024Updated on 8 Sept 20256How do I create/import an OKX wallet?
Getting started on App Go to our website and select Download app. Alternatively, you can also search OKX on the App store or Google play. Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free.Published on 24 Aug 2023Updated on 12 Feb 20263,827How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on 13 Aug 2023Updated on 2 Apr 20268,805How do I reorder after the P2P payment timeout?
you can download a P2P order receipt, visit here.Published on 17 Dec 2024Updated on 25 Nov 202568Affiliate FAQ
How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 1 Apr 2026721Trading Fee Rules FAQ
Find the fee that has been applied on the past transaction If you would like to check out how the fee is calculated, you can select the fee amount and you will be able to view the fee details. View how your trading fee is calculated9. How is my trading fee level determined? You can enhance your fee levels by increasing asset amount or trading volume. Based on trading volume, users are categorized into regular and VIP levels.Published on 22 Mar 2024Updated on 2 Apr 20261,076How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 Jun 2025Updated on 16 Dec 20253How do I connect my Keystone Hardware Wallet to OKX Wallet?
OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play. OKX Wallet browser extension You can download the extension from Google Chrome Webstore.Published on 8 Nov 2023Updated on 2 Mar 202612,674Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Here's how you can verify that the assets we claim to hold are true and that no user holds negative net equity: Go to our Proof of Reserve page and select Liability report Download the zk-STARK file and save it in a new folder Unzip the file to extract a "sum_proof_data.json" file Download the OKX open-source verification tool: zk-STARKValidator Save the OKX open-source verification tool, zk-STARKValidator, and the "sum_proof_data.json" file together in the new folder created in Step 2.Published on 21 Oct 2024Updated on 11 Feb 202691How do I manage my wallet? (app)
A wallet is all you need for your Web3 experience.Getting started Open the OKX official website, select Download App, and scan the QR code to download the OKX app. Alternatively, you can also search for the OKX app on the App Store or Google Play.Published on 22 Aug 2023Updated on 28 Mar 20261,983How do I reset Two-factor authentication (2FA)?
If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on 15 Sept 2023Updated on 28 Mar 20266,166How do I check if an email is officially from OKX via EML file?
By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on 24 Nov 2025Updated on 4 Mar 202615Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
To verify and prove that the assets we claim to hold are true and that no user holds negative net equity, visit our "Audit files" page, and download the zk-STARK files under Liability report, then save it in a new folder 2. Unzip the downloaded file, and there'll be a sum proof data folder, which includes thousands of branch folders and one trunk folder.Published on 10 May 2023Updated on 8 Sept 2025179