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What's a private key/seed phrase?
The seed phase of a wallet typically consists of 12 or 24 English words. If you remember the order of these words, you can easily restore the wallet and use it. It's essential to safeguard the seed phrase, as owning a seed phrase is the same as owning a private key and having power over the wallet assets. Never trust someone who offers you a seed phrase and always be cautious if a stranger shares a seed phrase with you.Published on 24 Aug 2023Updated on 25 Mar 20262,854What should I do if I forget my OKX wallet password?
A seed phrase (also known as a mnemonic phrase) is a set of randomly generated words, usually consisting of 12 to 24 words, used to back up and restore your wallet. If you lose access to your wallet or forget your wallet password, you can use the seed phrase to restore your wallet and regain access to your assets. Since the seed phrase is derived from the private key, anyone who has access to the seed phrase has full control over the wallet and its assets.Published on 28 Oct 2022Updated on 5 Mar 202613,301Beneficial Ownership FAQ
The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control. For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on 10 Oct 2024Updated on 1 Dec 20256How do I manage my wallet? (web)
Write down the words in the sequence, then select the correct word corresponding to the number on the next page.How do I create a new account? You can select your wallet name > Add account to create a new account. The accounts (known as derived wallet) associated with Wallet A, share the same seed phrase. You can also rename the wallets and accounts by selecting Manage. Note: if you would like to remove an existing account, you will need to delete the whole wallet from the device.Published on 22 Aug 2023Updated on 28 Mar 2026888FCA risk warning for United Kingdom users
You should not expect to be protected if something goes wrong The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.Published on 17 Oct 2024Updated on 17 Nov 202513OKX wallet FAQ
Note: OKX seed phrases consist of 12 English words. Make sure you back up all words completely and in the correct order.6. Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again.Published on 24 Aug 2023Updated on 2 Mar 20262,917How do I buy and sell BRC-20 tokens? (app)
In other words, developers can create and issue fungible tokens using the Ordinals protocol.How do I list/sell BRC-20 tokens on OKX Ordinals Market?Published on 22 Aug 2023Updated on 3 Mar 2026632How do I manage BRC-20 assets in OKX wallet? (app)
In other words, developers can create and issue fungible tokens using the Ordinals protocol.1. How to create a BTC wallet? Open the Web3 Wallet, then tap Create wallet > Create now > Set wallet password to complete the wallet creation. If you have already created a wallet before, you can skip this step. Note: The seed phrase and private key of your Web3 Wallet are extremely important. If they are lost or leaked, your assets may be at risk of being stolen.Published on 22 Aug 2023Updated on 12 Feb 20261,486How do I manage my wallet? (app)
Write down the words in the sequence, then select the correct word corresponding to the number on the next page. Cloud backup failed: There is a dynamic limit to the number of wallets that can be backed up via cloud backup. Please check if you have too many seed phrases in your current cloud backup. If you already have many cloud backups, it is recommended to manually back up the seed phrase for your current wallet, or manually delete useless backups from existing cloud backups.Published on 22 Aug 2023Updated on 28 Mar 20261,980How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on 24 Jun 2025Updated on 16 Dec 20253How does futures spread trading work on OKX Liquid Marketplace?
In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts. In crypto, future spread traders usually target either the Calendar spread or the InterCoins spread: Calendar spread: the spread between two contracts with the same underlying asset, the same notional quantity, but different expiry dates and opposite directions.Published on 13 Mar 2024Updated on 10 Sept 20256How do I create/import an OKX wallet?
Select Import wallet, and you'll be prompted to enter your 12-word seed phrase. If you're restoring an external wallet, you can paste that seed phrase or private key instead. Create a strong password that you'll remember. As mentioned above, this password merely serves as an extra layer of security in case someone gets access to your device. Note: make sure to keep your seed phrase and password safe and never share with others to avoid any losses. Can I test out OKX Wallet as a guest?Published on 24 Aug 2023Updated on 12 Feb 20263,823How do I place a TP/SL with Limit Order?
In other words, once the market price reaches the trigger price you have set, your order is sent to the exchange servers for execution.What's an example of setting a TP/SL with a Limit Order?Published on 31 May 2024Updated on 12 Feb 2026280How can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on 17 Aug 2023Updated on 3 Mar 20263,685OKX P2P general trading guidelines
If you've to include a message with the payment transfer, avoid using words such as cryptocurrency, BTC, USDT, OKX, Order Number, please release crypto in the message, as they may cause delays in the payment process. Attempts to use any code, bots, or script that targets P2P orders with significant price differences may lead to your account being suspended. We'll hold the Seller's crypto until the transaction has been completed.Published on 28 Aug 2023Updated on 24 Mar 2026468