All
FAQ
Announcements
Product documents
How do I make a deposit? (app)
You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn’t support deposits of certain networks, such as USDT on the BSC network. Please deposit only cryptos supported by OKX.Published on 22 Aug 2023Updated on 27 Mar 2026148,513How do I make a withdrawal? (web)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 27 Mar 20261,565How do I make a withdrawal? (app)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 27 Mar 20265,802How do I make a deposit? (web)
You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks, such as USDT on the BSC network. Please deposit only cryptos supported by OKX.Published on 13 Aug 2023Updated on 27 Mar 20267,538How do I withdraw SGD with bank transfer?
SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?On the web Log in to your account at okx.com, go to Assets, and select Withdraw Select Cash and SGD balance to start making cash withdrawal Go to cash to start making cash withdrawal Select the payment method and bank account you'd like to use for the withdrawal, then enter the amount you wish to withdraw and select Preview.Published on 6 Nov 2024Updated on 23 Dec 20254How do I withdraw USD with International wire transfer as a Singapore user?
To comply with local regulations, you must verify the ownership of your receiving account before making your first withdrawal. You can verify by making a cash deposit into OKX with the same account. Web: verify the ownership of receiving account for the first time cash withdrawal App: verify the ownership of receiving account for the first time cash withdrawalFAQ1. Why am I not able to see the "Withdraw cash" feature?Published on 12 Mar 2025Updated on 3 Dec 2025How do I withdraw SGD with FAST, MEPS and International wire transfer?
Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history? You can review your withdrawal history on the cash withdrawal page.Published on 13 Mar 2025Updated on 3 Dec 2025Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on 13 Oct 2023Updated on 28 Jan 202613,317How do I select the correct network for my crypto withdrawals and deposits?
A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".Published on 22 Aug 2023Updated on 27 Mar 202621,339Why hasn't my deposit been credited?
Deposit different cryptos Before you submit a deposit request, make sure that you've selected the crypto supported by the corresponding platform. Otherwise, it could lead to deposit failure. Select the crypto that is supported by the corresponding platformIncorrect address and network Before you submit a deposit request, make sure that you've selected the network supported by the corresponding platform. Otherwise, it could lead to deposit failure.Published on 1 Sept 2023Updated on 3 Mar 202613,721How do I use the liquidation price calculator?
Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on 3 Jul 2024Updated on 28 Jan 202639How do I set up TP/SL with the Order line?
The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart. The order line, which is the dotted white line, will hover on the chart.Published on 21 Jun 2024Updated on 3 Dec 2025175What's demo trading and how do I use it?
Risk-free trading: one of the biggest advantages of demo trading is that it allows traders to test their strategies and make mistakes without risking any real money. This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money.Published on 1 Oct 2025Updated on 6 Feb 20263Copy traders: How do I choose a lead trader?
Having access to key data about each lead trader is essential for making informed decisions when choosing whose trades to copy. By analyzing their performance metrics, trading history, and strategy details, you can better assess their suitability for your investment goals and risk tolerance. This transparency empowers you to make smarter, data-driven choices that align with your trading objectives.How do I navigate to the Copy trading page?Published on 22 Dec 2022Updated on 17 Mar 2026259How do I explore new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 17 Nov 2025