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How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on 29 Nov 2024Updated on 10 Sept 2025417World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 3 Apr 2026311Trading Fee Rules FAQ
For margin trading, only the closed profit is recorded, without realized profit, so the profit when holding and after closing the position remains consistent.14. Why are the profits from historical orders and historical positions inconsistent? For futures and options trading, the realized profits in historical positions include closed profits, funding fees, and trading fees, whereas the profits from historical orders only include closed profits.Published on 22 Mar 2024Updated on 4 Apr 20261,077What do I need to do when I change my country of residence?
You may download your required account statements or historical records before proceeding. If you have any questions or need further assistance, please contact our customer support team. Fee levels will be reset. API domain update Follow OKX API Documentation for the latest API domain updates. Updated login URL Use the correct login site by following the account login flow on the web.Published on 10 Apr 2025Updated on 16 Mar 2026536OKX Learn to Earn: BTC halving 2024 event rules
Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on 26 Mar 2024Updated on 28 Aug 20256,676How do I turn on the order sharing feature?
Note: you can't delete trading records, deposit and withdrawal records, and P2P order records.Published on 14 Jan 2025Updated on 31 Mar 20268How do I check the status of my returned withdrawal?
Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform. Refund TXIDs from self-service disputes are not accepted. The video must show that the withdrawal TXID from OKX was not successful. The conversation must confirm that the refund was issued because the withdrawal TXID wasn't accepted. The full withdrawal TXID, token type, and amount need to be visible.Published on 30 Oct 2023Updated on 9 Feb 2026285Why is my deposit not credited even when all information is correct?
Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.Published on 17 Oct 2024Updated on 12 Feb 20261,825How do I download my account statements?
Example: When you deposit or withdraw crypto from your account, it will be recorded here. To download your funding history, please follow these steps: Select Funding history from the menu bar to view your funding history Note: funding history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full funding history file.Published on 6 Nov 2024Updated on 1 Apr 202675X Layer upgrade and OKT/OKB asset handling FAQ
As part of this upgrade, OKT will be phased out and exchanged for OKB, and a one-time burn of historically repurchased and reserved OKB will be carried out. This article outlines the implementation schedule, exchange rules, and FAQs, helping you stay informed and manage your related assets.Published on 13 Aug 2025Updated on 29 Jan 202627What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on 24 Dec 2024Updated on 17 Nov 20251Trading Signal Bot FAQs
The application will undergo a thorough evaluation by OKX, which will encompass an assessment of factors like reputation, historical performance, and engagement within the community. As part of the application process, you will be requested to furnish specific details. These details include: The value you intend to contribute as a signal provider. Your established track record in trading or signal provision.Published on 9 Oct 2023Updated on 31 Mar 2026136What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on 11 Mar 2024Updated on 4 Mar 2026728What documents are accepted as proof of sources of funds from decentralized finance?
Transaction history from your cryptocurrency wallet(s) showing the buying and selling record of the NFTs, including the transaction details, purchase date, and price paid. Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on 12 Nov 2024Updated on 9 Feb 202652What are the reasons for my spot copy trade order fail?
Copy trades Ongoing trade 1 Ongoing trade 2 Historical trade 1 Historical trade 2 Amount invested 50 USDT 50 USDT 10 USDT 10 USDT Amount invested in ongoing trades 50 + 50 = 100 USDT Copy trader's maximum total amount In this example, 200 USDT Does the copy trader's current investment exceed their maximum total amount? 100 < 200 No, it doesn't exceed the maximum total amount 4.Published on 13 Oct 2023Updated on 9 Feb 202669