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How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 2026FAQ19How do I use the custom interval feature?
This feature enables users to tailor their charts to specific trading strategies by defining unique intervals.How do I set a Custom interval?Published on Mar 5, 2025Updated on Sep 10, 2025FAQ5How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 2025FAQ4How do I use the chart trading layout?
The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout? Log in to your OKX account and go to your preferred trading instruments Select Create new Select Chart trading to turn on it Note: You can only create up to 10 workspaces. If you’ve reached the limit, please delete an existing workspace to create a new one.Published on Jan 29, 2024Updated on Feb 12, 2026FAQ124What's demo trading and how do I use it?
Once you've switched to Demo trading mode on our platform, you can select any market of interest and start placing trades using the virtual money allotted to your account.What types of trading can I simulate with OKX’s demo trading feature? Our demo trading feature allows you to simulate a range of trading types, including spot, margin, futures and options trading.Can I create sub-accounts in demo trading? No. Demo trading doesn't support creating or managing sub-accounts.Published on Dec 12, 2023Updated on Mar 11, 2026FAQ977Why can’t I see or use my crypto balance?
If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete? Confirm TxID or order ID: Always copy your deposit TxID or trade order ID for reference. Check network confirmations: Deposits may take longer if the blockchain network is busy.Published on Oct 14, 2025Updated on Jan 15, 2026FAQ4What's the Spot DCA bot and how do I use it?
Using a trading bot can be a useful tool for users to enhance their trading, but as with all trade, it involves risk. No guaranteed returns or investment advice: the use of Trading Bots doesn't guarantee or ensure positive returns. All information and materials we provide concerning Trading Bots are for informational purposes only and do not constitute financial, trading, or investment advice.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ4What's the Spot Grid bot and how do I use it?
Using a trading bot can be a useful tool for users to enhance their trading, but as with all trade, it involves risk. No guaranteed returns or investment advice: the use of Trading Bots doesn't guarantee or ensure positive returns. All information and materials we provide concerning Trading Bots are for informational purposes only and do not constitute financial, trading, or investment advice.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ7How do I use recurring buy trading bot?
It allows you to automate regular purchases for up to 20 different digital currencies, select the time, frequency, amount, and relative percentage asset allocation of the purchases.How do I set up recurring buys?On the app Open your OKX app, go to Homepage and select Trade Select Trade from the Homepage In the Trade menu, select Trading bots Note: it's only available for the spot market. Make sure to choose a spot trading pair from the menu.Published on Aug 30, 2024Updated on Jan 28, 2026FAQ587How do I use a physical security key to protect my account?
or third-party account breaches You may need time to understand how to use the hardware Operates offline, eliminating risks from cloud synchronization or third-party account breaches The device must be carried for use Cost-effective compared to setting up a dedicated device for authenticator apps Loss of the device or PIN could still pose challengesHow do I use the hardware security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,702How do I stay safe from phishing SMS using the name OKX?
Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.Published on May 9, 2025Updated on Mar 4, 2026FAQ321US Crypto gift FAQ
Virgin Islands.How do I send a Crypto Gift? Open the OKX App and locate the crypto gift campaign page Select Send USDG Gifts Confirm the preset $50 USDG amount Share a gift link or share code instead For details, refer to Crypto Gift FAQHow many crypto gifts can I send? You can send up to 5 gifts during the campaign. Each gift is valued at $50 USDG.What happens if my friend doesn't claim the crypto gift? Unclaimed gifts automatically expire on Dec 7, 23:59 PT.Published on Nov 24, 2025Updated on Dec 2, 2025FAQ3US CeDeFi Trade FAQ
Your DEX assets will still appear in your wallet, but you won't be able to use DEX trading functions on your device. If you encounter other passkey related issues, please refer here.Can I release my passkey wallet for CeDeFi trading? Yes. If you lose your device or cannot access your passkey, you can use the wallet release feature to transfer your DEX assets to an Externally Owned Account (EOA) address under your control.Published on Nov 4, 2025Updated on Dec 4, 2025FAQ1US Christmas Crypto Gift Campaign
For more details, please refer to the OKX US Terms of Service and US Risk & Compliance Disclosure. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2025 OKX. All rights reserved.Published on Dec 24, 2025Updated on Dec 24, 2025FAQUS Holiday Campaign - Terms and Conditions
Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities exist that use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. Please note that the value of rewards may fluctuate. Due to such price fluctuations, the value of your reward may increase or decrease in value at any given moment.Published on Nov 6, 2025Updated on Dec 2, 2025FAQ