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Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on Aug 8, 2024Updated on Jan 2, 202641How do I get my individual account verified?
They must meet the following requirements: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses, and hats.Published on Aug 7, 2024Updated on Dec 19, 202536How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on Nov 27, 2024Updated on Sep 10, 202523How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout? Log in to your OKX account and go to your preferred trading instruments Select Create new Select Chart trading to turn on it Note: You can only create up to 10 workspaces.Published on Jan 29, 2024Updated on Feb 12, 2026125How do I use the custom interval feature?
Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals. Adapt to various market conditions: adjust intervals dynamically based on market volatility and trading goals. By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on Feb 12, 202619How do I verify my identity with ID and selfie photos?
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Sep 4, 2024Updated on Mar 10, 202644How do I turn on and sync multiple charts on a screen?
Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on Aug 9, 2024Updated on Sep 10, 202530Iceberg strategy FAQs
Set the Amount per order as 0.1 BTC Setting the Number of visible order as 5 Set the Order amount as 5 BTC In Advance settings, set the preference as Price-speed balance Setting the Limit price at 35,000 USDT Set the Start condition as InstantWhat happens after I configure and start the Iceberg bot?Published on Aug 4, 2023Updated on Dec 30, 202515OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way.Published on Aug 7, 2023Updated on Aug 28, 202555OKX customer review reward from Sourceforge terms and conditions
Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way.Published on Aug 7, 2023Updated on Oct 8, 202587How do I check if an email is officially from OKX via EML file?
., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on Mar 4, 202615How do I authorize a new device when I log in?
Make sure your full face is visible during the verification. Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following.Published on Aug 31, 2023Updated on Mar 16, 202613,725How do I effectively execute a trade with precision?
In some cases, a position may still be visible after you‘ve closed it. This can happen for the following reasons: On-chain processing: DEX trades require blockchain confirmation. While the transaction is being confirmed on-chain, the status may temporarily show as In progress, and the position may still appear until confirmation is complete. Unfilled orders: If a close order isn’t fully filled, some assets may remain occupied by open orders.Published on Jun 21, 2024Updated on Apr 2, 202667How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20256