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Without completing this step, you won’t be able to receive or manage the transferred assets. Open the OKX app to review the amount and sender's info. If you have a Pay account, the funds will automatically appear in your Pay balance. If you are an existing OKX user without a Pay account, you'll need to follow the Pay onboarding process to activate Pay. Then, the funds will automatically appear in your Pay balance. If you're a non-OKX user, you'll need to create an OKX account and a Pay account.Published on Feb 11, 2026Updated on Mar 11, 2026FAQPay Passkey FAQ
What system versions are supported by Pay Passkey? Recommended: iOS 16+ and Android 9+. Android devices must be able to log into Google services.2. How do Pay Passkeys differ from exchange Passkeys? They're two completely independent Passkey systems. You may have an exchange Passkey for exchange logging in and trading, but a separate Pay Passkey must be created for their Pay account. The Pay Passkey is used solely for signing transactions in Pay mode.3.Published on Feb 11, 2026Updated on Mar 11, 2026FAQGoogle Pay – Additional Terms
Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10OKX Enhanced Liquidity Program
Note: OKX reserves the right to restrict users from accessing or taking liquidity provided through the Enhanced Liquidity Program (ELP), without prior notice and without liability. Such restrictions may be applied on a temporary or permanent basis, based on factors including but not limited to market conditions, regulatory requirements or risk management considerations.Published on Nov 26, 2025Updated on Jan 13, 2026Product documentationHow do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on Feb 11, 2026Updated on Mar 11, 2026FAQHow do I manage my tax account and documents?
Where can I find my tax documents? On the web: Go to Assets > My Assets > Tax Center Tax center is one of the options in Assets > My assets On the app: Select Menu > Tax Center. Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local...Published on Nov 4, 2025Updated on Feb 13, 2026FAQHow do I level up my trades with Mizar?
Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up. After the first month, you'll receive a $1,000 free volume to trade.2. Do I need to deposit funds on Mizar to trade? No.Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5What is the New User Full Rebate Program?
Reward Distribution Delays: OKX may delay reward distribution due to system issues or other special circumstances. If you have not received your reward within 48 hours after the scheduled dispatch time, please contact OKX customer support. High-Risk Accounts: Accounts identified as high-risk by OKX's risk control systems at any stage will not be eligible to enroll in or receive rewards from this Program. OKX reserves the right to revoke rewards already distributed to such accounts.Published on Mar 16, 2026Updated on Apr 6, 2026FAQHow do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use a US-issued Visa or Mastercard debit card. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why am I unable to withdraw crypto purchased using Google Pay?Published on Jul 22, 2025Updated on Jan 30, 2026FAQ4How do I buy crypto with Apple Pay?
Can I withdraw funds directly to Apple Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Apple Pay? Although Apple Pay enables instant crypto purchases, some purchases may be subject to a temporary withdrawal hold as part of our security protocols.6. My Apple Pay transaction was declined, but I still see money deducted.Published on Jul 22, 2025Updated on Dec 3, 2025FAQ1Do I need to pay fees for deposit and withdrawal?
Network fees for withdrawals The actual withdrawal fee you pay may differ slightly from real-time onchain fees or fees on other platforms. This is mainly due to the following: Operational costs: To ensure stable and reliable service, the fee includes a small portion to cover essential platform maintenance and operations. Transaction assurance: We dynamically adjust fees to manage network congestion and price fluctuations, ensuring your transactions are processed smoothly.Published on Jun 1, 2023Updated on Mar 16, 2026FAQ5,570OKX Orbit Creator Rewards Program is Now Live
Now let it pay off. OKX Orbit's creator rewards program lets you turn your quality crypto content into weekly rewards. How it works Every week, a fixed reward pool will be distributed to all eligible creators based on content quality if they meet the minimum payout threshold. Eligible content includes Orbit posts and posts auto-synced from X. Content quality is judged based on the following 3 criteria: Popularity of content This measures how well received your content is with your community.Published on Apr 2, 2026Updated on Apr 2, 2026Product documentationHow can you protect yourself from a phishing attack?
The email often carries the link of phishing website or the download link of Trojan horse program. If the user does not pay attention to distinguishing it, he/she will click the link to enter the phishing website or download the Trojan horse program. Once the Trojan horse program runs, it can monitor the sensitive information entered by the user and get it.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,692How do I create a DEX trading wallet?
On some chains, for example, BSC or Base, your first transaction may require you to pay gas fees. Activation complete: once the wallet is created successfully, you can start trading on supported chains.How do I manage the Passkey for my DEX trading wallet? Go to the User Center in the top Menu > Security Settings > Passkeys > DEX. Note: You can rename or delete Passkeys in this section. If only one Passkey remains, it cannot be deleted.What important item I should take note of?Published on Oct 1, 2025Updated on Nov 17, 2025FAQ